Refund policy

At choice of gems, we are committed to your satisfaction with our hair removal spray. If for any reason you are not completely satisfied with your purchase, we offer a generous 5-month return policy to ensure you can shop with confidence.

Return Eligibility
Timeframe: You have up to 5 months from the date of purchase to return your item.
Condition: The product must be returned in its original shape . Used or partially used products are eligible for return only if you have experienced an adverse reaction or if the product is defective.
How to Initiate a Return
Contact Us: Reach out to our customer service team at choiceofgemsofficial@gmail.com with your order number and reason for return.
Approval: Once your return request is approved, you will receive a Return Authorization Number (RAN) and detailed instructions on how to send your product back.
Shipping: Ship the product to the provided address. We recommend using a trackable shipping service to ensure your return is received.
Refund Process
Inspection: Upon receipt of your returned item, we will inspect it to ensure it meets our return criteria.
Refund: Once approved, a refund will be issued to your original method of payment within 7-10 business days. You will be notified via email when your refund has been processed.
Important Information
Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or you experienced an adverse reaction.
Non-Refundable Items: Gift cards and items marked as final sale are not eligible for return.
Customer Satisfaction: Your satisfaction is our priority. If you have any issues or concerns, please do not hesitate to contact our customer support team.
Contact Us 03120686081
For any questions or concerns regarding your return, please contact us at:03120686081

Email: choiceofgemsofficial@gmail.com
Phone: 03120686081
Address: sargodha university road uos academic block wwic office 
Thank you for choosing choice of gems . We value your business and are dedicated to providing you with the best possible experience.